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With the foundation of the National Quality Circle Society in the Federal Republic of Germany, a forum has been established for small group work and the promotion of Quality Circle ideas. The number of firms in the FRG who use Quality Circles is growing and a historical account is provided. Examples of Quality Circle work in German firms is given.

Investigates the objectives of QCs in German companies from the point of view of the workforce as opposed to that of the management, i.e. the workforce‐oriented potential of QCs. Aims to identify a possible fit or misfit between the objectives of the management and those of the employees by analysing voluntary participation, the types of incentives and the potential incentive effects of various positions in the QC system. Concludes that acceptance by employees is of special importance; otherwise any QC system is bound to fail.